Eliminate the hassle of collections and avoid late payments with TreviPay’s advanced technology backed by dedicated collections experts.
Customized services including interactive dispute management to ensure a positive customer experience.
Automatic invoice delivery to buyer portals using advanced RPA. Our technology supports multiple formats including XML, cXML, Standard ERP and PDF.
Multi-language support to respond to program, portal, invoice and payment inquiries.
Guaranteed settlement for you, no matter when your clients pay. TreviPay takes on full responsibility for the risk and time-consuming payment and collections process.
Get paid on time, every time
Fully automated dunning process
Error-free invoices minimize customer friction and disputes
Avoid chargebacks associated with credit cards
Dispute resolution within the TreviPay portal
Once approved, buyers receive a call from our dedicated support team who:
Welcomes the buyer to the network
Reviews program terms
Shares account payment details
After a buyer completes their first purchase, our support team reaches out to:
Confirm the buyer received the invoice
Review payment options
Provide necessary documentation for the buyers’ AP department
TreviPay works with merchants to design a customized approach to support and collections, especially for top-tier customers. Configurable tiers allow merchants to identify and define white-glove treatment for highest value customers.
Merchants can define:
Overdue invoice procedures
Failed payment processes
Support languages and invoice currencies
TreviPay rounded up our best B2B collections tips and tricks for merchants and suppliers. When done well, collections improves cash flow and helps retain buyers.
