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Frequently Asked Questions (FAQ)

Get to know TreviPay and our services by exploring our FAQs. If you still have questions, don’t hesitate to reach out.

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About TreviPay

Why did I receive an invoice from MSTS/TreviPay

If you are not sure why you received an invoice from us, it is likely that you made a purchase with one of our clients. We are a white-labeled payments and invoicing provider. If you still have questions, please contact us.

B2B companies partner with TreviPay to create better purchasing experiences. We combine eCommerce and offline sales for greater visibility into buyer behavior. TreviPay extends credit on your behalf and provides invoicing at checkout. We can configure your solution to fulfill the purchasing requirements of your buyers. TreviPay brings the ease of B2C transactions to B2B companies.

Getting Started with TreviPay

What is the implementation timeline?

Implementation plans vary by project. We will work with you to create an efficient timeline.

You will need to appoint a program owner to manage the implementation and ongoing relationship. We also need information from accounting and IT about current and future processes.

Yes. We will assign a program manager for implementation and an account manager once your TreviPay platform is live.

TreviPay provides a dedicated credit line for your customers, so you can use working capital to fuel growth and still offer Net30 terms. TreviPay can replace expensive accounts receivable resources and systems, and doesn’t require expertise in underwriting, billing and collections. We guarantee payment which minimizes risk, improves cash flow and reduces your DSO. All invoices, phone calls and account portals with visibility to credit lines display your brand for a seamless customer experience.

Our teams are located in multiple locations around the globe. Our headquarters is Overland Park, Kansas, and we have teams located across North America, Latin America, Europe and Australia.

No. TreviPay manages cash flow by accelerating payments. We end the need for working capital to finance customer credit lines. We do not buy outstanding debt.

TreviPay & Your Customers

My customers have very specific billing requirements and reporting needs. Can your system adapt to their needs?

Yes, we provide data and rich reporting in our business intelligence tools. We can meet technical requirements to support your customers and integrate with procurement systems. We can also send electronic invoices to meet any digital invoice need.

Unfortunately, no, but we do everything we can to find a yes and work with your team to review your customer portfolio to make sure we’re coming up with the best underwriting strategy possible for your business.

We invoice based on the terms set in your agreement.

Using invite and sign, we route invitations through your CRM for instant onboarding. Once your customer creates an account, we can provide credit decisions in less than 30 seconds. We review accounts that are not approved and request more information if needed.

We offer many payment options including ACH, wire, direct debit, EFT, check or cash.

TreviPay Transactions, Payments & Fees

What is your transaction fee?

On average, our transaction fees represent a 30% savings over credit cards. Plus, we provide a better buying experience for B2B customers. We can help you identify the true cost of your current solutions and compare it to the cost of working with TreviPay. Contact us to learn more.

You will receive guaranteed payment from TreviPay on behalf of your customer in as little as 48 hours.

We offer automatic credit decisioning up to $100,000. We can extend less or more credit with additional information and further review.

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